Seeking assignments in the areas of ERP Implementation & Client Servicing with an organization of high reputed
þ PMP Certified Project Management Solution Specialistwith about 13 years of experience across ERP Implementation, Project Coordination, Team Management and Client Support.
þ Solution Architect (Retail) for MS Dynamics NAV.
ERP Package Microsoft Dynamics NAV3.7, 4.X, 5.X, 2009,2013, 2016,2017
Retail Package LS Retail
CRM MS CRM
Languages C, CA/L
Databases SQL Server 2005, 2008, 2013,2014
þ Preparing the detailed process flow for functional requirements.
þ Contributing in managing P\L of Retail Portfolio.
þ Contributing in business development with a rich Presales Skills over Microsoft Dynamics.
þ Performing configuration of various documents, reports and configuration of different accounts.
þ Handling the set up & customising release procedures for classification of various internal & external documents.
þ Integrating with other modules, testing & extending support including training support to end-users.
þ Coordinating the decision making process for hardware & software requirements for the implementation.
Ø Project Management (Microsoft Dynamics):
· To ensure monthly billing projections are met.
· To ensure that the cost of delivery for Fixed Bid & TM projects is within the agreed percentage of the Value added billing.
· Responsible for outstanding as per billing happen from various clients.
· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.
· Responsible for preparing for meetings and tailoring communications to address business needs of potential clients.
· Responsible for ensure that CSAT (Customer Satisfaction) score returned by customer is good and Customer is reference able on completion.
· Responsible for account mining from existing customer so that we can get more revenue from satisfied customer.
· Responsible for ensuring all projects are managed and tracked as per plan.
· Responsible for team building by various internal reviews.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.